Non-urgent advice: Out of Hours
NHS 111 is a service that’s been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
– You need medical help fast but it’s not a 999 emergency.
– You think you need to go to A&E or need another NHS urgent care service.
– You don’t know who to call or you don’t have a GP to call.
– You need health information or reassurance about what to do next
Whatever the time of day, if you or someone else experiences the symptoms below and you feel it is serious and could be life threatening, so cannot wait, go to the nearest Accident and Emergency (A&E) Department or call 999.
Non-urgent advice: Ask us a Question
If you would like to ask the surgery a non-urgent, general question, you can do so via the online services at SystmOnline
This services is only for registered patients of Elmbank Surgery who are signed up for Online Services access.
Registered patients who are not signed up for our online services can contact us by telephone on 0208 578 1430 or find out how to register for online services.